12 strategies to master the art of communication (2/4)

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5. Reflecting on your inner values: Communication is analogous to driving in a foreign land. If you want to reach your chosen destination in a place where everything around you is unfamiliar, you need a reliable GPS. This is where inner values come in. They act as your GPS. Each of us has a different set of values, so spend some time identifying your inner values first and foremost and then start using them as markers to guide your words and actions in everyday life.

6. Thinking of a happy memory: Like words, even expressions play a crucial role in communicating effectively. The best facial expression we all can have when initiating a conversation is the one that conveys interest and kindness along with encouraging trust. A wonderful example of such an impactful expression is that of Leonardo da Vinci’s Mona Lisa: the widely known half-smile coupled with soft eyes. Of course, faking the Mona Lisa smile is next to impossible, but there’s a way to generate an expression quite similar to that. All you have to do is just recall a happy memory. As an outcome, the other person feels invited, and you appear warm, empathetic, and open to having an honest and candid conversation.

7. Being aware of non-verbal cues: Facial expressions and body language together form non-verbal cues. If these elements don’t align with your words, then you risk confusing people. On the flip side, if what you show and what you say are in sync with each other, you make an impact and hold the attention of your audience. Equally important is to be aware of the non-verbal cues that others convey. Changes in expressions and body language provide key insights into the thoughts and feelings of others. Becoming aware of these cues helps you navigate your interactions diligently and avoid conflicts whenever possible.