“Without effective communication, organizations shut down. You know that effective communication is missing when the environment is highly political, people talk about one another instead of to one another, and work just isn’t fun. Unhealthy communication environments can only attract top talent with money; employees aren’t engaged, and you risk the future success of the organization.” ― Ethan F. Becker, Mastering Communication at Work
Is it easy to keep track of everyone and everything? Of course not. However, one important thing to always keep in mind is that a little appreciation and acknowledgment can go a long way. When you get validation right, the results can be nothing short of remarkable.
All great communicators are masters of validation. Why is that? Because validation plays a crucial role in all kinds of relationships. Everyone in your workplace, whether they be an ordinary clerk or the president of the organization, needs validation; they want to feel assured that their work matters and that you truly appreciate and value it. As Mary Kay Ash once remarked, “Everyone has an invisible sign hanging from their neck saying, ‘Make me feel important.’ Never forget this message when working with people.”